Thursday, August 11, 2016

'Art of Customer Satisfaction' - 1st National Conference on Customer Service in Nepal

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For Details Type CSC and SMS to 37001

As a Customer, there are many times when we face many customer service problem from a company.

As a Company, there are many times when we face a lot of customer service complains.

To bridge this gap, Kantipur Management Private Limited ( is organizing the first ever National Conference on Customer. The conference is first of its kind in Nepal. The theme for the conference this year is 'Art of Customer Satisfaction'. It is scheduled for August 12, 2016 at Hotel Yak and Yeti, Durbarmarg, Kathmandu, Nepal. 
FroxJob ( is the managing partner of this conference .
The conference aims in detailing the customer service culture in Nepal and the global trends, benefits organization attain instilling a customer service culture, and it also is a platform to learn, share and experience among professionals from different industries of the market. 
 Speakers from national and international domain will share their knowledge and guide the participants on many aspects of Customer Service.
Speakers Profile:
1.     Mrs. Neeru Duggal: A certified trainer from Dale Carnegie with varied experience in customer service, administration, operations, marketing, and sales with experience in hospitality, financial services and aviation sector will debrief the customer service culture in Nepal and opportunities underlying. 

2.    Mr. Sandeep Gupta: Founder and CEO of The Learning Enablers, New Delhi, India, will guide on the importance of customer service and customer satisfaction throughout the customer life-cycle association with a brand/organization. 

3.     Mr. Vipul Soota: Founder and President of TLE Success Enabler, New Delhi, India, will guide  and motivate leaders and mangers get involved in customer service culture development. 
 More than 175 professionals from varied Industries will be a part of the conference. 

Program Schedule
· Date: 12 August, 2016
· Time: 9:00 AM to 5:00 PM
· Venue: Hotel Yak and Yeti, Durbarmarg, Kathmandu Nepal

            This conference is without a doubt, one of the most needed platform discussion needed in respect to the customer service culture in Nepal.
          Sparrow SMS is proud to partner with in bringing change in Customer Service culture in Nepal.
For Details Type CSC and SMS to 37001


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