SMS or Short Message Service (SMS) can be used to send messages from and to mobile phones. The messages can be composed of binary or text. Text can be composed of numbers or words or an alphanumeric mixture. A single message could include more than 160 characters if Latin alphabets are employed and 70 characters if non-Latin alphabets […]
Transactional SMS means any text message sent by a company to a consumer that offers useful details about their goods, services, or procedures. Transactional SMS differs from marketing messages and promotional SMS campaigns. Transactional SMS is the preferable method of communication because it allows you to build more meaningful relationships with your customers. By adding […]
SMS marketing is a great way to reach your customers, but only if you write an SMS that converts. The majority of companies and businesses integrate SMS marketing into their business strategy. According to various case studies, it has been stated that Bulk SMS has a stunning open rate of 98% which is 76 times […]
Many business owners implement customer support and sales inquiry solutions solely based on technology; however, a critical component of marketing, namely customer experience, is overlooked. Let me explain how Viber Business messaging is improving customer retention. Let’s face it: whether you’re a business owner or a customer looking for services or products, you’ve probably encountered […]