Transactional SMS means any text message sent by a company to a consumer that offers useful details about their goods, services, or procedures. Transactional SMS differs from marketing messages and promotional SMS campaigns. Transactional SMS is the preferable method of communication because it allows you to build more meaningful relationships with your customers. By adding value with timely and relevant communications, businesses can boost brand loyalty. Transactional text messaging encompasses all forms of automated text messaging and is most commonly automated – reducing the required human resources while delivering a higher level of customer service. How a Business Brand could use Transactional SMS Allow users to reset passwords via a link sent to their phone. Send delivery tracking details, confirmation emails, and customer satisfaction surveys to customer mobile numbers. You could also use transactional SMS to send order confirmations, product recalls, and issue refunds all via text message. Transactional SMS can be used for automated customer service, allowing your customers to discuss issues with your company via text chat at any time of day or night. Takeaway: Understanding how this type of SMS marketing works will help you send more effective texts that boost customer engagement and satisfaction. Difference between Transactional and Promotional SMS Transactional SMS examples include billing & payments, order confirmation, delivery status, OTPs, etc. Promotional SMS includes festival sales, flash sales, sale reminders, product announcements, etc. Benefits of Transactional SMS for a Company 1. Fast and Reliable Transactional SMS has become a very effective way to communicate with customers. In fact, the average open rate of a text message is about 98%, with 97% of messages getting read within 10 minutes of delivery. This makes SMS messaging a great way to reach out to potential customers. 2. Cost Effective Sending transactional messages through SMS is a simple, cost-effective, and highly effective method of communicating with customers. The primary benefit of sending these messages is that they allow businesses to send out promotional or transactional messages at no additional cost. 3. Enables Integration Transactional SMS with a web-based SMS service such as Sparrow SMS provides various advanced features. One can easily integrate Sparrow’s SMS platform into their existing system and build unique campaigns based on the company’s goals using API. 4. 24×7 Service The transactional SMS service runs 24 hours. The real-time transactional SMS is sent to the customers during a transaction or a product delivery. This helps to build trust and authority of the business among the customers. Read this: 8 Important Points Regarding Bulk SMS Transactional SMS is integrating well with businesses across the globe. It is one of the easiest ways to boost your sales and gain customers’ loyalty. Transactional SMS marketing is a great way to get your message out there in the competitive digital world. You are sure to reach a large number of people, in comparison to other internet marketing methods. Sign up for your free Sparrow SMS account now and test transactional SMS with Sparrow’s demo account. If you’d like help setting up transactional SMS for your business, Reach out to our dedicated SMS experts at 9802005007/8. You can follow Sparrow on Facebook, Twitter, Instagram, Tiktok, and Youtube.
Healthcare is now a major part of society. With Bulk SMS, it’s easy and efficient to run hospitals effectively and communicate with patients without difficulty. By using Bulk SMS, the Bulk SMS platform, nearly every hospital is in a position to communicate effectively to their clients. This bulk SMS feature is likely to be used as a means to improve communication between patients and physicians. Information will be swiftly and quickly delivered to patients’ smartphones and doctors who can then read it within a short period of time. A bulk text message is a reliable communication method with hospital staff and patients. Healthcare professionals must maintain good relations with patients even after their recovery. The main advantages are the primary benefits of Bulk SMS for hospitals. A lot of hospitals are using Bulk services for SMS. A lot of hospitals use Bulk SMS to connect with patients and medical specialists. There are many advantages to Bulk SMS alternative options available to medical facilities. Let’s look at the main benefits of Bulk SMS solutions for hospitals. REMINDERS TO SCHEDULE APPOINTMENTS It is vital to make appointments at hospitals for each of the people who are patients. It’s also more frustrating to see patients miss appointments or have appointments that haven’t been scheduled. You can use Bulk SMS to set up an SMS message or a reminder that can help your patients remember to visit the clinic at a specific time. Utilizing the Bulk SMS service, patients can benefit from the Bulk service for SMS. It is necessary to compose an appropriate text message for the whole week. The message will be sent out automatically on the date that the appointment has been to be scheduled. In the event that an appointment is been canceled for reasons other than those mentioned above, it’s possible to use an SMS that can serve as a method to inform all patients. HEALTH AND DIET TIPS INFORMATION There’s always a shift happening in the field of medicine. Certain medicines that patients have previously used however if they are used today can pose a threat to their health overall. Distribute mass SMS messages to warn the patients. Certain health professionals and hospitals provide weekly, bi-weekly, or even daily health tips for their patients. This can help enhance your health and the well-being of patients. APPRECIATION Many hospitals don’t think about paying clients for their patronage this is an important factor to take into consideration. It’s important to be proactive and differentiate your hospital from other facilities. It’s easy to do this with mass SMS service. This can be accomplished by sending patients thank-you messages in order to show gratitude for their loyalty to loyalty and commitment. INTERNAL COMMUNICATION Bulk SMS could help to effectively notify employees. By using mass SMSs, hospitals can inform employees about shift hours and send reminders to employees about payments, and notify staff of any emergency. Bulk SMS is an effective method of controlling employees and ensuring that you get the best out of your employees. INVITATION TO CONFERENCES OR SEMINARS Seminars are a type of academic instruction offered in an academic institution or through an institution that is professional or commercial. The majority of health-related seminars are scheduled to be distributed to hospital personnel as well as guests and patients via massive SMS. GREETINGS Make sure your customers know that they are in your thoughts regarding them and are thinking about their birthdays. You can do this by sending birthday wishes to them on their birthdays, holidays, or via large-scale text messages. It’s about the relationship between your customers. By using our SMS platform, you will help improve your relationships with your clients. Inform them they’re in good institutions and focusing on their needs.
Bulk SMS marketing is a way of communicating with a big, wide variety of clients in much less time through textual content messages. Your enterprise can attain ability clients internationally with unique gives and cut-price pricing, in the usage of bulk SMS advertising. Some policies should be used to send an advertising message to endless people at once. Bulk SMS can send its campaigns to customers to inform them of extraordinary gives emergency info, updates, reminders for a higher purchaser experience, and lots extra. It enables creating the message you prefer to talk to the clients and deliver it. Let’s understand more about it. What do you mean by Bulk SMS Marketing? It is a method based on sending a textual content to a large target market worldwide. It is properly prepared for all varieties of groups, as it reaches exceptional goals quickly. Not only that, but it gives great possibilities for taking part with the target market. Limited numbers are best supplied with the aid of using creativity and the phone number list. It is a precious and powerful advertising channel that has to communicate a part of any mobile advertising and marketing approach that is prone to success in this mobile world. What Can Bulk SMS Do For Your Business? Every month, mobile phone utilization continues to rise to record highs. As in step with the Digital, 1/2 of the sector and greater makes use of smartphones or owns mobile phones. The document suggests over 50% of online site visitors are through mobile phones. It indicates that bulk SMS offerings are well worth investigating to look if they’ll assist groups to earn a positive go back on investment. SMS groups can keep out huge numbers of clients and worth clients with Bulk SMS offerings. Only people who have a wide variety can reach that individual. Few Tips For Successful Bulk SMS Marketing 1. Build a Reliable Marketing List For all advertising campaigns to be successful, you ought to recognize who your goal purchaser is. Who are you promoting to, and why will she or he need your product or service? With SMS advertising, that is important due to the fact every message desires to be purchaser-based. The proper message to the proper purchaser may be visible as useful. A proper message to the incorrect purchaser may be visible as unsolicited mail and can flip a few clients off. To recognize who to attain out to, you need to make a contact listing, this listing will consist of your beyond and present clients. The statistics you’ve got for approximately every purchaser permit you to decide who your goal clients are. Important data to study include buy records and location. Sign-up campaigns are a remarkable manner to locate capable clients with a purpose to touch. These campaigns tell clients approximately your SMS outreach services. This data needs to trap them into becoming a member of your mailing list. It’s critical to study in case your advertising campaigns are successful. Most clients have smartphones that let you track your campaign’s fulfillment rate. Successful campaigns suggest that many clients click on the message and have interaction with it. In all instances, you need to ensure you observe the guidelines and policies for SMS campaigns. 2. Be open & honest When a client opts in to receive SMS messages out of your business, you must inform them what form of material you may be sending. If you’re going to be sending advertising messages about sales, reductions, and new products, make this clear. This guarantees your textual content messages are going to people who need to pay attention. It can even come up with a better go back on funding and expand an effective relationship with customers, in preference to being visible as demanding or intrusive. For quality practice, do not forget to constantly provide an opt-out technique for all SMS advertising messages. 3. Timing is Everything. As the saying goes, time is money. The SMS sent to a client needs to be associated with the time and situation. For instance, the customers are making plans for a vacation. Suddenly, they were given a reduction coupon for the tour expenses, alongside the link connected to book their tickets. Thus, they’ll now no longer waste any time and click on the link. Moreover, buying offers at festivals, meal offers, etc., hit the jackpot. These well-timed offers grow the capacity for attracting greater clients. But, many corporations mistake this idea and send messages too frequently, which irritates clients and finally ends up being blocked. That’s why you need to pay extra attention to the frequency of the messages sent to the clients. 4. Collect Client’s Information. Firstly, recognize the desires and needs of customers, what to target, and why she or he needs your product or service. It will assist you to find out about the public, after which only your marketing campaign will work a lot higher while you spend extra time tailoring the suitable messaging to the proper customers. Collect the listing of your customers, whether from the past or present. Also, refresh your contact list regularly to keep away from non-active and non-involved customers. 5. Offer Value Each SMS must be well worth your purchaser’s time. People complain while SMS targets the wrong purchaser and provides little cost. SMS shouldn’t waste a purchaser’s time through offering they can discover elsewhere. Great SMS thoughts consist of contests, selling a giveaway, and providing an exceptional deal. A frivolous SMS runs the chance of demanding clients, forcing them to choose out. This can result in a loss of business. One way to look in case your SMS is providing a price is to track if they’re working. If many people comply with your name to action, your bulk SMS advertising and marketing campaign is working. However, if many people choose out, your marketing campaign needs work. 6. Caring about your clients Bulk SMS messaging is an appreciable client care tool used to ship records
We are delighted to announce that Sparrow SMS, Nepal’s Leading VAS service Provider, has completed 12 years and is about to embark on its 13th. During those eleven years, what the team started from scratch has grown into a thriving business with clients all over Nepal. We have over 5000 clients and have delivered over 50 million messages in Nepal. We anticipate that the strong growth will continue. We thank all of our customers, agents, merchants, and educational institutions for working with us and assisting us in maintaining our position as Nepal’s leading VAS service provider. We are very proud of how we have collaborated with our clients to foster trust and transparency. SMS Marketing is on the rise in Nepal. It is the most cost-effective and successful marketing strategy. Sending an appropriate SMS to a client can help increase the sales rate of any business’s products and services. Sparrow SMS is expanding, and we want to ensure that our customers and clients can benefit from it in the future by communicating with their customers. As a result, in honor of our twelfth anniversary, we’re sharing special offers with no obligation to our valued customers. Sparrow Anniversary Offers 1. Get 1200 SMS @ Rs. 1000 This offer is available for new customers. You can get 1200 SMS just at Rs. 1000 only. It is VAT exclusive. 2. 12% Extra SMS for FREE On the payment of SMS credits via Khalti Bazaar, you get 12% extra SMS for free. Remember to use Sparrow SMS promo code ‘SPARROW12’ Sparrow SMS would like to thank all of our customers and partners again for their continued support over the years. The offer is valid till 25th March 2022. Be wise and take advantage of the offers from Sparrow SMS. Wanna try free bulk sms? Get a demo account. For more updates on Sparrow SMS 12th Anniversary offer, do follow us on our official Facebook Page, Instagram, and Linkedin.