Birthdays come once a year and some of you probably do not like to celebrate it but it always feels good when someone remembers your birthday and surprises you with an unexpected wish. In day to day businesses as well, customers feel happy when their birthdates are remembered. After all, the main motive of any business is to keep their customers happy, and that can be done by providing value to them by making them feel special. And of course, happy customers mean loyal customers. Sparrow SMS provides bulk SMS API Gateway that can help to maintain a good customer relationship by providing this amazing feature to schedule and automate the messages to send them on the intended dates. Along with the birth dates, one can also schedule other important dates like wedding anniversary, child’s birthday, annual subscription and so on. Having stated all these things, it is now evident that this cannot only be used for marketing purposes but also an operating purpose. For example, car dealers can schedule the date of vehicle servicing for their customers so that their customers do not miss the servicing date. This can help the car dealers to add value to their customers and show care for them. If you also want to make your customers feel cared for and add more value to your brand and product, start sending SMS to your customers. For details, you can call/WhatsApp at 9802005007/08 or email us at marketing@janakitech.com.
SMS is ruling over all the top marketing tools nowadays. All because of its instant, simple and actionable. It’s effective for a business not only because people receive them in their personal device but they actually read them straight away. Setting SMS reminder for your clients helps them grab the discount, events or services that you want to offer. It fits for all sort of businesses like a retail store, medical institutes, hotels, restaurants and so on. SMS reminder has proven to be a fantastic way to remind customers for appointments or upcoming events and offers. This directly helps to convert more business and thus higher returns. Let’s figure out some bizarre tips to boost the power of your SMS reminders: Send it 24-48 hours in advance SMS is instant and people also read it as soon as they get it and act on it immediately. If you send SMS reminder before a week, your customer will have one single week to forget it. So, it’s best to send 1 or 2 days prior to the appointment or event. Sending SMS reminders just before the date will give you and your customer’s time to act upon it. Write straight to the point People get confused if you include misleading information in SMS reminders. SMS reminds should be simple and to the point. Including no more than DATE, TIME and LOCATION (Link to Google map) is necessary. Make sure you don’t go over 3 SMS to remind your customers. Brief but personal As mentioned in the previous point, SMS should be brief and short. You should create content without going overboard with the number of characters. The personal touch in SMS further helps your customer to engage with you and hence retains your customer. For example, Hi Manisha, Just a reminder your next appointment with Dr.Santosh Niraula, 5 Nov, at 3pm.For details call us on 9802005007. Call to Action Every time you should tell your customer to get back to you with a final answer either they want to join your event or not. This will raise the attendance rate dramatically. Including CTA in SMS like “confirm by clicking this link” or “to confirm call XXXX XXXX” work wonders. Sparrow SMS is providing Bulk SMS and SMS Gateway API services for more than a thousand clients yearly. You can send SMS reminder using bulk SMS or integrating automated SMS gateway to your booking application. If you are also thinking of such services, feel free to contact us at 9802005007/08.