Banks and Financial Institutions have been the most professional when it comes to dealing with customers. But, it’s not just enough. In recent days, banks are using SMS Marketing for alert and notification of their transactions. This allows customers to instantly reach out for information via SMS. With Sparrow SMS services, the bank can send SMS alerts to their customers regarding their bank statements, fund transfers, trading updates and a lot more. It helps to cut out intrusive calls and bad customer experiences, by bringing client-facing services to an SMS platform. Let’s see how you can use the Bulk SMS services to boost your banking and financial business in the new era of marketing. 1. Automatic Transactional Alert: You can keep customers informed through instant SMS notifications on every financial transaction, ATM card usage, balance changes, and deposit status. Our Rest based SMS Gateway will help you automate your SMS alerts by integrating Sparrow SMS API into the online applications with best-in-class delivery rates and speeds. SMS software API must be integrated into the existing banking software to provide automatic alerts for each activity. 2. SMS Confirmations of Transactions: If the customer wants to conduct an online transaction, he can start by using the auto-generated security code received via text. Most internet banking services requisite two-step authentication via SMS for logins and transactions. This helps to send fraud alerts and OTP’s to reduce losses and improve account security. 3. Reduce Costs and Workload: Call centers and customer help desks are no longer needed for any banking and financial institutions as Sparrow SMS has come with the alternative via text messaging service. Customers can check account balances, transaction history, bill payments, or transfer funds easily and shortly. It will also diminish human error and the workload of the staff. 4. Extend Customer Support: Banking and financial institutions always have customers with regular queries. These repetitive replies can be automated by SMS services. It is the best and convenient alternative by creating an automated auto-responders campaign using certain keywords. The keywords can be a current balance, overdue, next payment, change the password and so on. 5. Promote New Products and Services: SMS marketing campaigns also aid to promote new products and get clients to sign up for new services with. You can insert ‘call-to-action’ button where you want your customers to opt in. This will also help to measure client response and fine-tune your campaigns. 6. Customer Service on SMS: Make your customers feel well served by instantly sending information regarding their queries via SMS. You can make SMS as a tool for customer service and also organize a 2-way communication channel for better user experience. 7. Instant Customer Feedback: Are your clients happy or unhappy with your service? Is there anything they are uncomfortable about? Get instant feedback on customer experience via SMS that will help to improve the relationship with your customers and match standard performance. Sparrow SMS – Your Banking SMS Partner At Sparrow SMS, we understand the unique needs of the financial services industry and can help you hitch the power of text messaging in your business. We offer an SMS platform- SMS APIs and Bulk SMS for all the banking and financial institutions. Whether you need to send promotional messages to your customers or integrate SMS gateway into your banking systems, our team of experts will help you out in every step ensuring that you get the most of your SMS investment. Click here Now!! to open an account, get free test SMS credit and begin messaging. For support, contact Sparrow SMS team via marketing@janakitech.com or call 9802005007/8.
SMS marketing is ruling the top-most businesses in Nepal. It has been proving its ability and convenience to connect the customers driving the sales. Subscribing SMS messaging into your app, website, or business software will not only improve your customer relationship but also help manage time more effectively and cut business costs, allowing your users to focus communicate with your business. I’s easy and simple to integrate our SMS API Gateway into any existing business software. This automated procedure is the perfect solution for any business communication needs. Our SMS gateway is robust, reliable, and easy-to-use. To make you more clear about the major features of SMS API, here are the features that the perfect API must have: Automatic You can send a single or high volume of messages to your clients simply integrating our API into your system or software. With the speed of reaching over 300 SMS per second, you can be assured that your messages are delivered fast and securely! This way you can save time and also there is no required to login and type the message and send which also minimize your expenses. Let the system handle everything. Real Time SMS Notifications We are capable of prioritizing your sends depending on the sensitivity and speed of delivery. So, you can send text message replies and delivery notifications instantly after an event occurred. Schedule in Advance This allows you to easily schedule SMS messages for future delivery. You can set timed message and notification for individuals or the selected group of people. Two-way Communication Two way SMS allows you to carry on a conversation by both sending and receiving text. Send messages to any network and receive replies back to your application. It delivers automated responses letting the customers get the required information via text message. Timely Delivery Reports Track your sent messages and get a timely delivery report. You can see all incoming and outgoing SMS on the basis of campaigns, users, modules, date, etc. You can even check the exact time that each message is delivered to a handset or if it failed to deliver. Rules and Triggers With our SMS API Gateway you can automatically; can also set rules using various keywords you desire to use. Why use Sparrow SMS’S SMS API Gateway? At Sparrow SMS, we offer the best-featured API with easy integration helping you to eliminate the manual workload to send the SMS frequently and to select the targeted audiences. Devices are not required API works on the automatic system, so when the system is ready, no additional devices are required such as mobile phones and other handheld devices. Manage Multiple Campaigns Sparrow SMS allows you to create multiple campaigns and launch it in real time in just 2 minutes. You can set customized reply messages and timed responses. This feature gives you maximum flexibility to make a variety of campaigns. Keep using your own system If you have an application that prepares all of your communication you can easily integrate with Sparrow SMS. We’ll deliver the SMS in the background while you keep managing everything from your own system. 24/7 Support We provide a reliable service and our support team is always on hand to help with any queries. Phone and email support available. Log Report Though all the messages received and sent are processed by your system and is delivered through our system, we will provide you with one URL through which you can get the report of incoming SMS and outgoing SMS. Same SMS Rate Throughout the Network An SMS tariff across network tends to vary depending upon the network providers. With API, messages will be sent through the five-digit short code with the uniform tariff in all networks. Sparrow SMS is working hard to ensure that we develop a fast and easy-to-use SMS API gateway that fits into any programming language. For more information on how you can start sending SMS through our easy-to-use SMS API, Try our FREE DEMO or contact us at 9802005008.
“Kind words can be short and easy to speak, but their echoes are truly endless.” Thanking your customer is one of the golden rules of business. The simple thank you SMS can help you create loyal customers, increase referrals, and help in building a great relationship with your customers. It’s the most important thing if you want to run a successful, customer-centric business as this will help you express gratitude towards your customers regularly. Sending a thank you Bulk SMS especially for any occasion is a subtle yet fabulous way to remind people to do business with you again. Sounds obvious, doesn’t it? But over 90% of businesses only thank their customers only at the time of their order and research. This shows that thanking them again at an appropriate time reminds the customer of you. It gives them a good feeling and makes them want to buy from you again. You don’t need to visibly set out to sell anything. You simply create the conditions in which a past customer feels happy to do business with you again and makes their own choices about what to buy. Simply, send a simple thank you SMS campaign to your customers; “We love our customer and we value your business. We would like to thank all our esteemed customers for their consideration and trust in our offers. We look forward to having a continued relationship with you. Thank you!” Last, If this small gesture can guarantee your customer loyalty, imagine what a combination of thank you gestures can do for your customer base! At the end of the day, thanking customers is a huge step towards a total customer retention strategy. This will keep your customers happy and come back time after time. Connect with our experts to support your thank giving campaigns. You can get 10 free messages here!
Bulk SMS can increase your sales by up to 200% in just a couple of days during the festivals. The festive season is here offering a great opportunity to reconnect with your customers and clients. As the festive season gets underway, bulk SMS messaging can remain the best way to market your products and services and boost your sales volume. The customer has access to mobile phones 24/7 and 90% of text messages are read within three minutes of delivery. With this fact, SMS tends to be a more versatile communication tool than email, giving clients the ability to reach each customer instantly, alerting them of one’s Dashain & Tihar special offers and promotions with a proper call to action, which will drive large groups of traffic, within minutes. Dashain SMS Offer 2079!! Dashain SMS Offer is life at Sparrow SMS. Now with Sparrow SMS, you can get 3000 SMS at Rs 3000 only. Zero System Charge No expiry of SMS + Additional Bonus Offers The offer is valid till the 14th of Ashoj 2079 only. Terms & Conditions applicable. You can contact us at 9802005007/8, 9802005011 for claiming the Dashain Offer. Dashain & Tihar Bulk SMS Many popular industries like liquor, and automobiles, use bulk SMS for marketing their products or services during the festival season, especially during Dashain and Tihar. Let’s know more about how you can use Bulk SMS this festive season to boost your sales: Invite New Customers: One of the effective ways of showing interest and contributing to the high level of customer service is by sending welcome SMS to a new customer. Its good practice to let the new customer know that their details have been received and their interest in the company is appreciated right after they have signed up for a newsletter or opted into any marketing campaign. Discount Offers: Researchers have proved that 97% of text messages are opened within 3 minutes. 42% of shoppers say that the most important factor for festive shopping is sales and discount. So there is a great opportunity to inform your discount offers via SMS to your valued customers. Send Festival Greeting SMS: The festive season is the high time for sales as people want to go shopping, especially in Dashain and Tihar. So this can be the right time to send the festive greeting SMS bringing customers to your shop again. Include a CTA button to promote your online presence: Your customers simply text and click away from viewing your site. You can include links in SMS messages to encourage the customer to visit your website or take them to festive offers or new products wherever you want your customer to opt-in. Order confirmations and delivery updates: After the customer adds any of their favorite product to the cart, they become impatience to get their order. In this time, contacting customers with a text SMS letting them know about their order confirmations and delivery status can play a significant way to win their trust and increase own value of customer service. The list is endless!! Make your customers happy with amazing discounts and offers from this Dashain and Tihar. Your customers like to receive text messages from you. This festive season takes advantage of SMS marketing and engage your customer directly, at a personal level, and direct them straight to your business. Try our free demo with 10 credits! Or contact us today for the best festive deal.