Viber Business Messaging is a messaging application that enables businesses to reach out to their customers, prospects, and partners. It has been around for more than 15 years and is used by more than 1 billion people worldwide. Viber Business Messaging helps businesses in many ways including sending messages to your customers, informing them about sales promotions, creating custom campaigns based on their preferences, and providing you with real time analytics on how well your campaigns are performing.

Growth Using Viber Messaging 

Viber Business Messaging is a new feature that allows you to communicate with your customers in a much more efficient way. It’s an awesome way to stay in touch with them, and it has the potential to help you grow your business faster than ever before!

Business Messaging allows you to send messages directly from the app so people will know when they receive one that they need or want something from them (ex: “You have been selected as one of my top customers because…”). You can also send surveys through the app if needed too which will provide valuable insight into what types of things matter most when it comes to making purchasing decisions.

How does Business Messaging in Viber work?

Viber business messaging is a powerful tool that allows you to connect with your customers in real time and provide them with the information they need. You can use it for customer support, sales, marketing, advertising, or any other type of communication.

Here’s how it works:

  • You put up a message on the Viber platform so that it appears in people’s inboxes when they open their app or messenger app (if they have one). The message will contain an attachment and be marked as “unread” by default until clicked on by someone who wants more information about what’s going on at this time. If people don’t respond within 24 hours then the original sender receives an email notification letting them know that their message has been read by someone else!

Viber Business Messaging Features

Viber business messaging is a great tool for businesses of all kinds. It has many features that can help your business grow, including:

  • Live chat – The ability to have real-time conversations with your customers and clients is a key feature of Viber Business Messaging. You’ll be able to engage with them in an open and honest way as you answer questions or solve problems. You’ll also be able to see their responses from the other end of the conversation so you know if there’s anything worth following up on immediately or not!
  • Voice chat – If someone wants advice about something specific, such as buying a new car, they can record themselves talking about it over video (or even just audio) so that everyone else listening knows exactly what they’re talking about without having to read between lines! This makes sure everyone gets everything they need out of every session without having any confusion whatsoever—and that means more productivity than ever before!
  • Video calls – The best part? No matter where someone lives around the world; no matter how busy life gets; no matter whether these people want face-to-face interaction only one day per week…everyone will always find their way back here where everything always works perfectly well again every single time because nothing ever fails even once during normal operating conditions.”

Read: Viber For Better Customer Retention

Is the Business Messaging in Viber right for your business?

Viber Business Messaging is a great way to communicate with customers and streamline customer support. It can eliminate a lot of costs and inefficiencies, making your customer support leaner and more effective.

We hope this article has given you a better understanding of the benefits of Viber business messaging and how it can help your organization grow. We encourage you to give it a try and see if it’s right for your organization!

For Viber Business, Bulk SMS, SMS API, and other SMS marketing services, Contact the Sparrow SMS team via marketing@janakitech.com or reach out to us at 9802005007/8.

You can follow us on Facebook, Twitter, Instagram, Tiktok, and Youtube.