Viber Business Messaging is a messaging application that enables businesses to reach out to their customers, prospects, and partners. It has been around for more than 15 years and is used by more than 1 billion people worldwide. Viber Business Messaging helps businesses in many ways including sending messages to your customers, informing them about sales promotions, creating custom campaigns based on their preferences, and providing you with real time analytics on how well your campaigns are performing. Growth Using Viber Messaging Viber Business Messaging is a new feature that allows you to communicate with your customers in a much more efficient way. It’s an awesome way to stay in touch with them, and it has the potential to help you grow your business faster than ever before! Business Messaging allows you to send messages directly from the app so people will know when they receive one that they need or want something from them (ex: “You have been selected as one of my top customers because…”). You can also send surveys through the app if needed too which will provide valuable insight into what types of things matter most when it comes to making purchasing decisions. How does Business Messaging in Viber work? Viber business messaging is a powerful tool that allows you to connect with your customers in real time and provide them with the information they need. You can use it for customer support, sales, marketing, advertising, or any other type of communication. Here’s how it works: You put up a message on the Viber platform so that it appears in people’s inboxes when they open their app or messenger app (if they have one). The message will contain an attachment and be marked as “unread” by default until clicked on by someone who wants more information about what’s going on at this time. If people don’t respond within 24 hours then the original sender receives an email notification letting them know that their message has been read by someone else! Viber Business Messaging Features Viber business messaging is a great tool for businesses of all kinds. It has many features that can help your business grow, including: Live chat – The ability to have real-time conversations with your customers and clients is a key feature of Viber Business Messaging. You’ll be able to engage with them in an open and honest way as you answer questions or solve problems. You’ll also be able to see their responses from the other end of the conversation so you know if there’s anything worth following up on immediately or not! Voice chat – If someone wants advice about something specific, such as buying a new car, they can record themselves talking about it over video (or even just audio) so that everyone else listening knows exactly what they’re talking about without having to read between lines! This makes sure everyone gets everything they need out of every session without having any confusion whatsoever—and that means more productivity than ever before! Video calls – The best part? No matter where someone lives around the world; no matter how busy life gets; no matter whether these people want face-to-face interaction only one day per week…everyone will always find their way back here where everything always works perfectly well again every single time because nothing ever fails even once during normal operating conditions.” Read: Viber For Better Customer Retention Is the Business Messaging in Viber right for your business? Viber Business Messaging is a great way to communicate with customers and streamline customer support. It can eliminate a lot of costs and inefficiencies, making your customer support leaner and more effective. We hope this article has given you a better understanding of the benefits of Viber business messaging and how it can help your organization grow. We encourage you to give it a try and see if it’s right for your organization! For Viber Business, Bulk SMS, SMS API, and other SMS marketing services, Contact the Sparrow SMS team via marketing@janakitech.com or reach out to us at 9802005007/8. You can follow us on Facebook, Twitter, Instagram, Tiktok, and Youtube.
In this digital Era, Insurance companies should include all major Marketing channels in their marketing strategies. With the growing competition in the insurance industry, expansion marketing efforts must be on a high level to win over new clients and retain old ones. Communication is key to encouraging the growth and expansion of your agency. Smart marketing strategies are necessary so that an insurance institution can stand out from the national and local competition. Viber Messaging , Bulk SMS Marketing, and Voice broadcasting are very effective ways to drive traffic and engage customers. The real value comes from the unlimited reach and potential that it provides to businesses. With these mediums of communication, insurance companies can send promotions to customers directly through their mobile phones. This is one of the fastest growing areas in digital marketing, so if you are looking for a way to get your service or product noticed in a very short period of time, Viber Messaging , Bulk SMS Marketing, and Voice broadcasting may be the right option for you. Benefits of All-in-one Messaging Solution for Insurance Companies: 1. Send Renewal Notices Renewing a policy is one of the most inconvenient experiences for clients, so let’s make sure it’s an easy one. As their renewal date approaches and they may not have been processed just yet, we might want to send out another reminder via Viber, SMS, or voice. This could encourage them to go back into their inbox, finish up their renewal and make a new insurance purchase with us. Sparrow’s Bulk Viber can be used to help encourage policy renewals. 2. Asking for Reviews via SMS A properly worded message simply requesting for review can be sent through SMS to your existing clients or new clients. This process could increase sales as the review can help you find more leads. The marketing platform of Sparrow can automatically schedule and send messages to customers. 3. Promote New Insurance Policies When a new policy is introduced, it is unlikely that existing clients might have heard about it. Even though thousands of emails are sent, the open rate of Mail is quite insignificant. So, Bulk SMS, Viber, and voice broadcasting can be excellent mediums to send promotional messages. 4. Customer Service via Miscall Service You can instantly make your customer feel more welcoming by sending information about their queries via such mediums of miscall service. Your clients could use the service of Miscall, which is automatically updated in the database. And such queries can be entertained by a support representative with an SMS alert or Call for the best user experience. 5. Cross-sell policies to existing clients Cross-selling is when you sell the additional policies to an existing client. You can pitch, suggest and provide additional benefits simply through a text message. Through Sparrow’s bulk Viber, SMS and voice, you can list out the phone numbers and send the promotional message instantly. Since the average delivery rate of such messages is about 99%, you will not miss out on the marketing opportunities. 6. For announcements about insurance policies Events and announcements can be sent through bulk transactional and informational messages to the employees, clients, and leads swiftly through Viber, SMS, and voice broadcasting. This can be an effective way of communicating rather than calling the individuals. Sparrow’s Bulk Viber and SMS and voice features can be used to promote insurance policies. Why Sparrow SMS? We at Sparrow SMS are aware of the particular requirements of the Insurance sector and can assist you in harnessing the potential of text messaging for your company. We provide a marketing platform with bulk Viber, Bulk SMS, and Voice broadcasting. Our team of professionals will assist you at every stage to make sure you get the most out of your marketing investment, whether you need to send promotional messages to your consumers or integrate a communication gateway into your systems. Click here Now!! Register and Feel the power of Bulk Viber, Bulk SMS, and Voice marketing. For support, contact the Sparrow SMS team via marketing@janakitech.com or reach out to us at 9802005007/8.
Sparrow SMS and Rakuten Viber partners to reach millions of people in Nepal. Viber Business Messaging is an incredibly popular customer communication tool in Nepal. Let’s dive right into details! “Why choose Viber business profile for company branding over other platforms?” I want to make money out of my products and services, not messaging channels about life and weather.” But here is how you can use the Viber Business Messaging platform for benefiting your business, Viber Messaging for Business enables businesses to communicate with customers by using their phone numbers. It utilizes automated messaging that can help in connecting to a customer support platform in messaging customers manually. Large corporations typically use it to send a large number of transactional messages, such as user authentications and status alerts. Killer Features of Viber for Business 1. Encrypted message default In the present digital world where companies are struggling with data protection and security, Viber ensures data security. Viber allows you to communicate in real-time in a variety of ways. It has end-to-end encryption transmission by default. Viber also protects your data by encrypting video clips, text messages, audio clips, and other types of data. The customer information is not stored on Viber servers once it is delivered. It also allows users to share their current location with their contacts. 2. SMS Fallback The amazing thing about Viber Messaging in Nepal is that when there is no internet connection, SMS is used as a fallback. To elaborate, Viber switches to SMS, ensuring your messages get delivered on time. You get a guaranteed message delivery. Viber’s SMS fallback option allows businesses to send messages directly to their target audience via Viber. Each brand can create its own Viber business profile and send bulk or personalized campaigns to users in real-time. If you have contacts who are not on Viber, you can easily send your messages in the form of SMS using the SMS fallback option and ensure that they reach all of your contacts. The integration of Viber for business is easy. You can send reach-text Viber messages in Nepal through a Viber web interface or Viber messaging for business API. 3. Viber Web Interface You can send simple and easy marketing campaigns through Viber Web Interface. If you are interested in bulk sms do give a try our Sparrow demo account for free bulk sms service. 4. Viber messages for business API Viber business messages API integrates to direct database integration for messages triggered by specific user actions or events. Not clear? When you are involved in any online transactions or log in to a particular platform, you get four or six-digit codes within a couple of seconds, that’s what we call OTP. With Viber API you can allow users to receive OTP. You can send transactional messages via Viber. Using Viber for Business in Nepal If you are someone looking for conversational commerce and marketing opportunities, Viber messaging is the best fit for one-to-one personalized messages. Viber helps you to analyze your customer journey to enhance the customer experience. Viber Business messages are extremely cost-effective because brands can only pay for Business messages that are delivered, as opposed to those that are simply sent out. Viber bulk messages help in delivering detailed information about your product or services with eye-catching content i.e images, links, video, voices, and more. Customers get to know about your marketing campaign before your competitor’s campaigns. You can send details about coupons and promotions. Types of messages Viber provides businesses with a blue tick, a dedicated profile that supports one-way communications. 1. Promotional Messages In case you are wondering what are Viber promotional messages, it is the type of text that has rich media such as emojis, images, Call-To-Action(CTA) buttons, and more. These are built in the same way as all messages for Viber, but these use the promotional label in the web interface when creating Viber bulk messages. 2. Transactional Messages Viber Transactional messages allow you to notify customers about updates on changes or any important messages such as account charges, booking confirmations, feedback, etc. It can be one or two ways to allow your customers to respond for further action. Now that you’ve read this far and are wondering about Viber messaging service provider in Nepal, you can try the Sparrow SMS service, the official Viber partner in Nepal. For details, Email us at marketing@janakitech.com Contact us at 01-5422901 | 9802005007/08 For more updates on Sparrow SMS, do follow us on our official Facebook Page, Instagram, and Linkedin.