Staying connected with your customers is paramount in a world that is half dominated by communication. SMS notifications are a powerful tool that can elevate your business strategy to new heights. Here are 12 compelling reasons why integrating SMS notifications is a game-changer for your eCommerce business: 1. Instant Order Updates: Keep your customers in the loop in real-time, from the moment they hit ‘Order’ to the dispatch of their much-awaited purchase. Provide a seamless and transparent shopping experience with instant order updates. 2. Delivery Alerts: Eliminate the uncertainty surrounding deliveries by sending timely updates on shipment status and expected delivery times. Enhance customer satisfaction with a proactive approach. 3. Order Confirmations: Instantly confirm successful transactions and instill confidence in your customers. A simple yet effective way to reassure them that their order is in safe hands. 4. Promotional Campaigns: Harness the power of SMS for targeted promotions, flash sales, and exclusive discounts. Drive customer engagement, boost sales, and create a buzz around your brand. 5. Abandoned Cart Recovery: Combat cart abandonment by sending friendly reminders to customers who left items in their carts. Encourage them to complete their purchase and reduce lost sales opportunities. 6. Personalised Offers: Tailor your SMS notifications with personalised offers based on customer preferences. Make them feel special and increase the likelihood of repeat purchases. 7. Customer Loyalty Programs: Keep your customers engaged by updating them on loyalty points, rewards, and exclusive perks through SMS. Foster loyalty and turn one-time buyers into repeat customers. 8. Product Restocks: Alert customers when previously out-of-stock items are replenished. Create a sense of urgency and excitement, prompting quick and decisive purchases. 9. Feedback Requests: Gather valuable insights by sending SMS surveys post-purchase. Improve customer satisfaction, identify areas for enhancement, and show customers that their opinions matter. 10. Event Announcements: Build anticipation and excitement by keeping customers informed about upcoming sales events, product launches, or special occasions. Turn each event into a shopping extravaganza. 11. Security Alerts: Enhance the security of customer accounts by implementing SMS for two-factor authentication. Provide a secure and trustworthy shopping environment. 12. Order Customisation: Enable customers to modify or customise their orders effortlessly through SMS. Streamline the communication process and provide a convenient channel for order adjustments. Incorporating SMS notifications into your eCommerce strategy is more than just a communication upgrade – it is a holistic approach to enhancing customer experience, boosting engagement, and driving business success. Stay connected, stay competitive, and revolutionise your eCommerce journey with the power of SMS. Sign up today for a free trial https://web.sparrowsms.com/register
Viber messaging is one of the best marketing channels because it’s effective to spread your brand’s message. You can send text, photo, and video messages to hundreds or even thousands of people at a time in bulk. There are also numerous opportunities for businesses to build their brand using Viber as well. Marketing through text messages is an effective form of communication. Your messages have a shorter shelf life, so don’t be afraid to use a lot of them. You can also use click-to-call or click-to-text services that help you reach those who’ve declined your initial contact attempt. Here are some tips for an Effective Viber Messaging Campaign Plan your campaign in advance Planning ahead before running a campaign is one of the crucial steps. It is better to define the target audience and segregate them according to the objective. The messages can be sent accordingly with customization. The process is time efficient and cost-effective as well with a higher return on investment. The messages need to be planned on different levels: – Individual level: which defines your target audience. This will help you decide what they like and how you can reach them. It also helps in defining their social media preferences. You also need to define their interests and needs for getting them involved in your campaign. If you do not know about your customers, it is difficult for you to be able to develop successful campaigns. Keep your messages short Customers are more likely to read a shorter message than a longer one. That’s why you need to create attention-grabbing marketing content. It’s also why you need to get rid of any potential distractions, so people can focus on your main points. So how do you do this? Here are some tips: Use emojis and gifs Be bold and creative, while writing your campaigns. You should use interactive gifs or even emojis to make the text more appealing. This will help your campaign to stand out and you can communicate with your audience in a more engaging way. The content will be fun and original which makes your brand build a relationship with your audience. Clients will appreciate your effort and appreciate it in the competitive corporate world. Use Viber’s Multiple Features Viber has over 1 billion downloads on android and the app is getting more popular every day. It’s a super fun and interactive messaging platform and has lots of effective tools. These features could be useful for making the messaging marketing campaign more effective. Some of the features are as follows: Timing is Everything Regardless of your industry or business category, running the campaign at right time is the key to running a successful campaign. You should consider any festival or event that is the best right fit for your campaign. Likewise, it’s important for brands to send messages at the right time for the engagements. For that, it is important to define and set your target audience. You should consider the client’s location, demographics, and interests. It is best to realize that a single campaign would work for all the target groups. So, you should test different campaigns to see the engagement ratio. Why sparrow SMS for Viber? We hope this article has given you a better understanding of the tips for an Effective Viber Messaging Campaign and how it can help your organization prosper. Sparrow SMS is the leading VAS service provider in Nepal. With 12 years of experience, we are able to provide efficient Bulk Viber Messaging Services to our clients. For Viber Business Messaging, Bulk SMS, SMS API, and other SMS marketing services, Contact the Sparrow SMS team via marketing@janakitech.com or reach out to us at 9802005007/8.
Viber Business Messaging is a messaging application that enables businesses to reach out to their customers, prospects, and partners. It has been around for more than 15 years and is used by more than 1 billion people worldwide. Viber Business Messaging helps businesses in many ways including sending messages to your customers, informing them about sales promotions, creating custom campaigns based on their preferences, and providing you with real time analytics on how well your campaigns are performing. Growth Using Viber Messaging Viber Business Messaging is a new feature that allows you to communicate with your customers in a much more efficient way. It’s an awesome way to stay in touch with them, and it has the potential to help you grow your business faster than ever before! Business Messaging allows you to send messages directly from the app so people will know when they receive one that they need or want something from them (ex: “You have been selected as one of my top customers because…”). You can also send surveys through the app if needed too which will provide valuable insight into what types of things matter most when it comes to making purchasing decisions. How does Business Messaging in Viber work? Viber business messaging is a powerful tool that allows you to connect with your customers in real time and provide them with the information they need. You can use it for customer support, sales, marketing, advertising, or any other type of communication. Here’s how it works: You put up a message on the Viber platform so that it appears in people’s inboxes when they open their app or messenger app (if they have one). The message will contain an attachment and be marked as “unread” by default until clicked on by someone who wants more information about what’s going on at this time. If people don’t respond within 24 hours then the original sender receives an email notification letting them know that their message has been read by someone else! Viber Business Messaging Features Viber business messaging is a great tool for businesses of all kinds. It has many features that can help your business grow, including: Live chat – The ability to have real-time conversations with your customers and clients is a key feature of Viber Business Messaging. You’ll be able to engage with them in an open and honest way as you answer questions or solve problems. You’ll also be able to see their responses from the other end of the conversation so you know if there’s anything worth following up on immediately or not! Voice chat – If someone wants advice about something specific, such as buying a new car, they can record themselves talking about it over video (or even just audio) so that everyone else listening knows exactly what they’re talking about without having to read between lines! This makes sure everyone gets everything they need out of every session without having any confusion whatsoever—and that means more productivity than ever before! Video calls – The best part? No matter where someone lives around the world; no matter how busy life gets; no matter whether these people want face-to-face interaction only one day per week…everyone will always find their way back here where everything always works perfectly well again every single time because nothing ever fails even once during normal operating conditions.” Read: Viber For Better Customer Retention Is the Business Messaging in Viber right for your business? Viber Business Messaging is a great way to communicate with customers and streamline customer support. It can eliminate a lot of costs and inefficiencies, making your customer support leaner and more effective. We hope this article has given you a better understanding of the benefits of Viber business messaging and how it can help your organization grow. We encourage you to give it a try and see if it’s right for your organization! For Viber Business, Bulk SMS, SMS API, and other SMS marketing services, Contact the Sparrow SMS team via marketing@janakitech.com or reach out to us at 9802005007/8. You can follow us on Facebook, Twitter, Instagram, Tiktok, and Youtube.
Sparrow SMS and Rakuten Viber partners to reach millions of people in Nepal. Viber Business Messaging is an incredibly popular customer communication tool in Nepal. Let’s dive right into details! “Why choose Viber business profile for company branding over other platforms?” I want to make money out of my products and services, not messaging channels about life and weather.” But here is how you can use the Viber Business Messaging platform for benefiting your business, Viber Messaging for Business enables businesses to communicate with customers by using their phone numbers. It utilizes automated messaging that can help in connecting to a customer support platform in messaging customers manually. Large corporations typically use it to send a large number of transactional messages, such as user authentications and status alerts. Killer Features of Viber for Business 1. Encrypted message default In the present digital world where companies are struggling with data protection and security, Viber ensures data security. Viber allows you to communicate in real-time in a variety of ways. It has end-to-end encryption transmission by default. Viber also protects your data by encrypting video clips, text messages, audio clips, and other types of data. The customer information is not stored on Viber servers once it is delivered. It also allows users to share their current location with their contacts. 2. SMS Fallback The amazing thing about Viber Messaging in Nepal is that when there is no internet connection, SMS is used as a fallback. To elaborate, Viber switches to SMS, ensuring your messages get delivered on time. You get a guaranteed message delivery. Viber’s SMS fallback option allows businesses to send messages directly to their target audience via Viber. Each brand can create its own Viber business profile and send bulk or personalized campaigns to users in real-time. If you have contacts who are not on Viber, you can easily send your messages in the form of SMS using the SMS fallback option and ensure that they reach all of your contacts. The integration of Viber for business is easy. You can send reach-text Viber messages in Nepal through a Viber web interface or Viber messaging for business API. 3. Viber Web Interface You can send simple and easy marketing campaigns through Viber Web Interface. If you are interested in bulk sms do give a try our Sparrow demo account for free bulk sms service. 4. Viber messages for business API Viber business messages API integrates to direct database integration for messages triggered by specific user actions or events. Not clear? When you are involved in any online transactions or log in to a particular platform, you get four or six-digit codes within a couple of seconds, that’s what we call OTP. With Viber API you can allow users to receive OTP. You can send transactional messages via Viber. Using Viber for Business in Nepal If you are someone looking for conversational commerce and marketing opportunities, Viber messaging is the best fit for one-to-one personalized messages. Viber helps you to analyze your customer journey to enhance the customer experience. Viber Business messages are extremely cost-effective because brands can only pay for Business messages that are delivered, as opposed to those that are simply sent out. Viber bulk messages help in delivering detailed information about your product or services with eye-catching content i.e images, links, video, voices, and more. Customers get to know about your marketing campaign before your competitor’s campaigns. You can send details about coupons and promotions. Types of messages Viber provides businesses with a blue tick, a dedicated profile that supports one-way communications. 1. Promotional Messages In case you are wondering what are Viber promotional messages, it is the type of text that has rich media such as emojis, images, Call-To-Action(CTA) buttons, and more. These are built in the same way as all messages for Viber, but these use the promotional label in the web interface when creating Viber bulk messages. 2. Transactional Messages Viber Transactional messages allow you to notify customers about updates on changes or any important messages such as account charges, booking confirmations, feedback, etc. It can be one or two ways to allow your customers to respond for further action. Now that you’ve read this far and are wondering about Viber messaging service provider in Nepal, you can try the Sparrow SMS service, the official Viber partner in Nepal. For details, Email us at marketing@janakitech.com Contact us at 01-5422901 | 9802005007/08 For more updates on Sparrow SMS, do follow us on our official Facebook Page, Instagram, and Linkedin.
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